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International Studies in Phenomenology and Philosophy

Book | Chapter

186488

Enhancing user-centered design by adopting the Taguchi philosophy

Wei Zhou David Heesom Panagiotis Georgakis

pp. 350-359

Abstract

Since the 1980s User-Centered Design (UCD) has been becoming popular in the ICT industry. It helps seek usable designs through a set of workflows, evaluation methods, and design approaches, which construct a comprehensive UCD framework. Along with its extensive utilizations, its pitfalls are also exposed in cost-benefit, robustness, and optimization respects. However, applying the Taguchi Method can remedy these pitfalls to gain robust optimal designs. This approach is feasible but less emphasized in the Human-Computer Interaction field. From a theoretical perspective, this paper depicts a practical approach to enhance UCD framework by adopting the Taguchi philosophy. Based on the analysis of the UCD framework and the Taguchi Method, it discusses key adaptation points for the Taguchi philosophy adoption in the UCD framework. As a result, the Taguchi-Compliant User-Centered Design (TC-UCD) framework is proposed in this paper.

Publication details

Published in:

Jacko Julie (2007) Human-computer interaction. Interaction design and usability: 12th international conference, hci international 2007, beijing, china, july 22-27, 2007, proceedings, part i. Dordrecht, Springer.

Pages: 350-359

DOI: 10.1007/978-3-540-73105-4_39

Full citation:

Zhou Wei, Heesom David, Georgakis Panagiotis (2007) „Enhancing user-centered design by adopting the Taguchi philosophy“, In: J. Jacko (ed.), Human-computer interaction. Interaction design and usability, Dordrecht, Springer, 350–359.