The paper presents a case study of ICT adoption for a Brazilian national program focused on enhancing the share of social technologies to improve socioeconomic development. The paper presents some experiences of IPTI in this field and describes the case study. The paper also presents the computational platform adopted for this experience. Finally it illustrates how the behaviour and configuration of the community can be studied with the use of social network analysis. The authors expect that this work will help other researchers in forthcoming projects and experiences of building knowledge communities and ICT adoption.